February 17, 2023

British Gas customer forced to use funeral funds over energy bills as firm earns billions

Barry Seckerson, 82, saw his energy bills more than quadruple […]
September 7, 2018

House of Fraser customer shortchanged £715 TAKES SOFA from store ‘It’s British justice!’

A HOUSE of Fraser customer who was left without a […]
May 4, 2018

Customer Satisfaction Surveys and Client Satisfaction Surveys – Getting Started

This Article is Part 1 of a series of articles […]
November 27, 2017

Call Center As A Tool For Customer Relations

Customer service is the best way to determine a company’s […]
October 22, 2017

Building a Customer Centric Culture

What Does it Mean to be Customer-centric? To have the […]
February 9, 2017

8 Tips For Improving Customer Relations

Your customers are the most important part of your business. […]